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Error 0xBFF6001F when using Basler acA2000-340km and NI PCIe-1433

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Hi all,

 I am using a Basler acA2000-340km camera and NI PCIe-1433 to acquire images. I couldn’t get any image using snap or a grab.

 I downloaded the camera file from the Industrial Camera Advisor website and then selected it in NI-IMAQ devices. But after connecting the camera, I still could not make a snap or a grab in MAX. It gave me "Error 0xBFF6001F : Cannot detect recognizable video source."

Capture.JPG

I don't know what’s wrong. I am using a National Instruments 199745A-05 PoCL MDR to SDR 5M cable. I connected the camera link with port 0 on PCIe-1433 to the Base port of the camera. The green LED on the back of the camera turned on but still couldn’t capture any images. 

Thank you very much.


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