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NI 1772 Smart Camera not connecting or showing up / connectivity issues

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I am having an issue with one of my NI 1772 Smart Cameras. We have about 8 of them, but for some reason, one will not connect. I open National Instruments Vision Builder AI software, connect the camera via ethernet, and the green light comes on on the camera. However, when I hit refresh in the software, the light does not blink or do anything, and therefore, the camera does not show up. I only have this issue with one camera. The rest show up when I hit refresh. They are not networked, I connect to each one individually.  

 

Is there a way to do a factory reset on these cameras? Is there a default IP address assigned to these that I could try to type in and manually add the camera? Did it die?

 

Any input would be greatly appreciated. 


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