We have an application deployed on a customer machine. They bought a Vision runtime license for it, as required.
We are getting error -1074396157 at the first VDM call after acquisition. Back on LabView, I read that this is caused by not having a licensed NI Vision Runtime.
So I go to the NI License manager and it says that the only licensed software on the machine is Vision Acquisition, and it's all fine. There's nothing sitting there waiting for a license.
I know that Vision Acquisition and NI VDM Runtime are two different things. MAX says that NI-IMAQdx is installed, including Development Support and Runtime. Yet the NI License Manager doesn't give me the option to apply a license. Also, I'm not getting that modal popunder that shows up behind my application on machines where the license hasn't yet been applied, and blocks all input. Rather, the program runs as normal except for always having that error come up on any VDM call.
How do I get the NI License Manager to notice that there's an unlicensed VDM runtime we could apply a license to?